How long does order processing take?
All orders are carefully prepared and processed within 1–3 business days, excluding weekends and Singapore public holidays.
Once your order has been dispatched, you will receive a confirmation email with tracking details.
During peak periods, promotional events, or product launches, processing times may be slightly extended.
Where do you deliver?
We currently ship within Singapore only.
How long does delivery take?
- Delivery Time: 2–4 business days after dispatch
- Courier Partners: Trusted local courier services (e.g. Ninja Van / J&T)
Delivery timelines are estimates and may vary due to courier operations or unforeseen circumstances.
How much does shipping cost?
- Flat rate: SGD $5
- Complimentary shipping for orders above SGD $50
What if my delivery address is incorrect?
Please ensure that all shipping details provided at checkout are accurate and complete. We are unable to redirect parcels once dispatched and are not responsible for delays or losses resulting from incorrect addresses.
What should I do if my order is delayed?
If your order has not arrived within the estimated delivery timeframe, please reach out to us at marketing@lapuresg.com with your order number. Our team will be happy to assist.
Need help with your order?
Please send us an email at marketing@lapuresg.com or call us at (+65) 80974870 and we'll be happy to help.